ThingsBoard 支持选项
Support packages
Our support packs designed to cover diverse requirements
Essential
for 1 server instance only
$248/month
Email consulting: 2h per month
Server issue response time: < 24h
On-demand trainings: not packed
1 named contact within normal business hours
Premium
for up to 5 running servers
$498/month
Email consulting: 4h per month
Server issue response time: < 24h
On-demand trainings: 2h per month
2 named contacts within extended business hours
Ultimate
privileged bundle for up to 10 running servers
$1198/month
Email consulting: 8h per month
Server issue response time: < 12h
On-demand trainings: 4h per month
3 named contact within 24/7
